E-LITES WARRANTY
E-Lites warrants to the original purchaser of the E-Lites Electronic Cigarette: The USB charger, wall charger, car charger and the E-Pack (in the case of the E-pro2) are warranted for a period of 12 months and may be repaired or replaced at our discretion up to a maximum of 3 times. E60 and Exec model batteries and atomizers are CONSUMABLE itmes, and as such are warranted for 30 days from the date of purchase, thereafter replacements may be purchased from the online store. E-Pro & E-Pro2 model batteries and atomizers are CONSUMABLE items, and as such are warranted for 60 days from the date of purchase, thereafter replacements may be purchased from the online store. During the warranty period, E-Lites will, at our discretion, repair or replace (with a new or reconditioned part) components that are defective. This warranty does not apply to defects resulting from misuse, improper or inadequate maintenance, inproper charging or use of alternative charging adaptors, or unauthorized modifications. This Warranty gives the original purchaser specific limited rights, in addition to those rights under applicable local law. To Activate Your Warranty The Purchaser must First Register Their E-lites Products Online By Clicking This Link Here
E-Lites makes no other express or implied warranty or condition whatsoever, whether written or oral, and expressly disclaims all warranties and conditions not stated in this Limited Warranty. To the extent allowed by the local law of jurisdiction outside of the EU / U.S.A., E-Lites disclaims all implied warranties of merchant ability and fitness for a particular purpose. For all transactions, any implied warranty of condition of merchant ability, satisfactory quality, or fitness for a particular purpose is limited to the duration of the express warranty set forth above, and never more than the warranty conditions. Some states or countries/regions do not allow a limitation on how long an implied warranty lasts or the exclusion or limitation of incident or consequential damages for consumer products. In such states, or countries/regions, some exclusions or limitations of this Limited Warranty may not apply to the purchaser.
HOW TO CLAIMWe will always endeavour to have your E-Lites products repaired and returned back to you as soon as possible. In order to do this, we request your full cooperation with respect to the warranty claim instructions below:Contact E-Lites to determine if you need to return the product. Do not return a product to E-Lites or the sales merchant you purchased the product from without first contacting E-Lites. Visit http://www.elitecigarettes.co.uk/e-lites-products/instructions-and-guides and thoroughly review the instructions & video provided. Pack the items to be returned securely using the original packaging material (where possible).Please also enclose the following: a) your original sales receipt b) Your name, return address, contact telephone/fax numbers, c) email address and d) reason for returning the item. Return the product as stated above to the address given to you via email, after following the above proceedure. Shipping charges to E-Lites are your responsibility. COD shipments will not be accepted by E-Lites, and we will not accept items which have not been shipped as directed above.
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Testimonials
Andrew Lloyd
Partner, Allen Morris Estate Agents, UK
'I can't believe how realistic this is. After 17 years of smoking I haven't touched a single cigarette since using E-Lites. Amazing product!'
Emma Beauchamp
Owner - Get Noticed PR (UK)
'I'm saving over £120 a month by smoking E-Lites instead of cigarettes, thats enough for a nice holiday at the end of the year!'
Electronic Cigarettes Have Been Seen On
Quality Assurance & International Warranty
E-Lites products are rigourously tested and subjected to both Quality Control & CE Assesment.
E-Lites have all relevant Safety Certificates (CE & RoHS) Making Them Legal To Sell & Use In The UK, USA & EU.
E-Lites Products Are Globally Patented & Trademarked.
Electronic Cigarette | Electronic Cigarette Review | Electronic Cigarette Refills | Electronic Cigar
E-Lites contain no tar or tobacco. E-Lites are intended for use by existing smokers aged 18 or over. Not to be used by children,
pregnant or breast feeding women or persons in ill health. E-Lites contain nicotine which is an addictive drug. If unsure of use please consult your doctor.
Do not use if you are allergic to any of the ingredients in E-Lites. E-Lites are not intended as nicotine replacement therapy.
E-Lites is owned & operated by Zandera Ltd Registered in England & Wales Company Number: 6838726